Privacy Policy

Effective date: 19 August 2026

The latest version is the version displayed in the FlightMates app. If this webpage differs from the app, the latest in-app version prevails.

1. Information We Handle

To provide FlightMates, we may handle your account information (username, Badge Name, password-verification information and authentication token), flight records (flight number, date, route, flight type, notes and crew list), crew details (name, rank and favourites), an avatar that you choose to upload, and support information you choose to include in an email. Our server may also generate necessary access, security and error logs.

2. How We Use Information

We use this information only to provide and maintain your account, save and display flight records, support crew search and co-flight features, process photo imports, look up flight routes, respond to support requests, and maintain the security and reliability of the service.

3. Offline Cache

To support offline viewing, FlightMates stores recent flight records, crew information and avatar data on your device. This cache is associated with the signed-in user and is refreshed when newer server information is available. Removing the app or its data may remove the local cache.

4. Storage and Security

Account and flight information are stored on FlightMates servers. Crew lists are stored in encrypted form. Passwords are not stored in plain text; the server stores password-verification information. Authentication tokens are used to maintain the signed-in session. Our server may also retain necessary access, security and error logs. We use reasonable technical and organisational safeguards, but no transmission or electronic storage method can be guaranteed to be completely secure.

5. Photo Import and Vision Processing

When you voluntarily use Import Photo, the selected image is sent to the FlightMates server and then submitted through the SiliconFlow AI API (Beijing SiliconFlow Technology Co., Ltd.) solely to extract flight and crew information. According to SiliconFlow’s current Privacy Policy, it treats model inputs and related outputs as business/customer data, processes that data according to the customer’s instructions, and states that it does not store such business/customer data in the platform service except where required by law, product rules, or a specific support arrangement. SiliconFlow may still process necessary network logs, device/usage information, and service-performance data for security and operation. Please upload only images that you are authorised to use and avoid including unrelated sensitive information.

6. Sharing

We do not sell or rent personal information. For photo import, we share the selected image and the minimum request information needed for recognition with SiliconFlow through its AI API. For route lookup, the flight number and, where provided, flight date may be sent to aviationstack (powered by apilayer) to return route and scheduled-time information. The app also downloads the public-domain OurAirports airport directory to look up IATA airport codes and city information; this directory download does not include your account or flight records. We may share information with service providers where required to operate or protect the service, where required by applicable law, or with your express consent. Each independent provider’s handling is governed by its own privacy policy and applicable product terms.

7. Retention and Deletion

You can delete individual flight records in the app, or permanently delete your account from Settings by entering your current password. Account deletion removes your account, flight records, crew data, and locally cached flight data associated with the account, and cannot be undone. Server-side avatar files generated by our API are also removed when associated with the account. Data held by independent service providers may be subject to their own retention and deletion policies. To protect accounts, password-reset requests may require your username, Badge Name and a recently entered flight record.

8. Children

FlightMates is not intended for individuals under 16. If you believe a child has supplied personal information without appropriate consent, please contact us.

9. Changes

We may update this Privacy Policy from time to time. The current version and effective date will be available in the app. Continued use of FlightMates after an update means that you accept the revised policy.

10. Contact

For privacy, account or deletion requests, contact: wzf52704353@gmail.com